API Failed

I purchased SpinnerChiefIII, I want to use it with Kontent Machine; which is asking me for a username and an API.

I have created a username in via account.spinnerchief.com which asked me for my serial number and automatically upgraded me from free to Ultimate.

I logged in (http://)account.spinnerchief.com(/)Person.aspx

Noticed my ApiKey, but it is not working as I keep getting an "API Failed" when I test the connection.

I have a very large list of subscribers whom are waiting on my feedback. We are testing your product against Wordai. So far they have been very responsive, yet you have not even answered the emails I've sent to your support email address.

The first email was sent on 11/26/2014, and another one was sent today.

This is my last attempt. If you do not answer, I will request a full refund, and will notify my list we should go with your competitor since you do not support your application.

Hope you can help me.

Following are details you may need:

Purchase email: [email protected]

Username: RicoMan

Hi, sorry for late reply, we have a different timezone.

I have replied your email, please check. And here is the answer again>>

Please check the account information in the api site, you will find your apikey there.

Let me know if you need any more help.

I have this Issue also. I have SC3 Elite.

I clicked on Api "user information", nothing show.

Emailed to support for many days, no reply.

Please check.

Thank You

Hi scdownload, you can't see your api key on "user information" page?

Please pm me your api username, I will check it for you.

Already sent, Please check.

Thank YOu